Privacy Policy

1. Introduction and Scope

ph87 ("we," "us," "our," or "the Company") operates the online gaming platform available at https://ph87.cam (the "Platform" or "Website"). This Privacy Policy applies to all personal information collected through the ph87 platform, mobile applications, customer support channels, and related services (collectively, "Services").

We recognize the importance of protecting personal data and are committed to processing all personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, applicable PAGCOR regulations, and international data protection standards. This Privacy Policy should be read in conjunction with our Terms & Conditions and other policies governing your use of ph87 services.

ph87 serves as the data controller for personal information collected through the Platform. For purposes of this policy, "personal information" or "personal data" means any information that relates to an identified or identifiable individual, whether recorded in a material form or not, including but not limited to name, contact details, identification numbers, financial information, online identifiers, and behavioral data.

2. Information We Collect

2.1 Information You Provide Directly

When you register for a ph87 account, make deposits, place wagers, or interact with our services, we collect personal information that you voluntarily provide, including:

• Identity Information: Full legal name, date of birth, gender, nationality, government-issued identification numbers (e.g., passport number, driver's license number, SSS number)
• Contact Information: Residential address, email address, mobile phone number, preferred communication methods
• Financial Information: Payment method details (bank account numbers, GCash mobile number, Maya account, cryptocurrency wallet addresses), transaction history, deposit and withdrawal records
• Account Credentials: Username, password, security questions and answers, authentication tokens
• Verification Documents: Government-issued identification documents, proof of address (utility bills, bank statements), payment method verification documents, selfie photographs for identity verification
• Communication Records: Customer support correspondence, chat transcripts, email communications, feedback and survey responses

2.2 Information Collected Automatically

When you access or use ph87 services, certain information is automatically collected through cookies, web beacons, and similar tracking technologies:

• Device Information: Device type, operating system, browser type and version, unique device identifiers, mobile network information
• Usage Data: IP address, login times and session duration, pages visited, games played, betting history, search queries, referral sources
• Location Data: Approximate geographic location derived from IP address, GPS location data (if you grant permission through mobile applications)
• Performance Data: Application performance metrics, error logs, crash reports, network connection quality

2.3 Information from Third Parties

ph87 may receive personal information about you from third-party sources including:

• Payment Processors: Transaction verification data from GCash, Maya, banks, and other payment service providers
• Identity Verification Services: Enhanced due diligence data from KYC/AML verification providers
• Fraud Prevention Services: Fraud risk assessments, device fingerprinting data, behavioral analytics
• Marketing Partners: Referral information, affiliate tracking data (where applicable and with your consent)

3. How We Use Your Information

ph87 processes your personal information for specific, legitimate purposes in connection with providing, maintaining, and improving our gaming services. We use your data for the following purposes:

3.1 Account Management and Service Delivery

• Creating, maintaining, and authenticating your ph87 account
• Processing deposits, withdrawals, and other financial transactions
• Enabling gameplay and wagering activities across our platform
• Calculating winnings, losses, and account balances
• Managing promotional bonuses, loyalty rewards, and VIP program benefits
• Providing customer support and responding to your inquiries

3.2 Legal Compliance and Security

• Verifying your identity and age (21+ requirement) in compliance with PAGCOR regulations
• Conducting Know Your Customer (KYC) and Anti-Money Laundering (AML) checks
• Detecting, preventing, and investigating fraud, security breaches, and prohibited activities
• Enforcing our Terms & Conditions and other policies
• Responding to legal requests, court orders, and regulatory investigations
• Maintaining records required under Philippine gaming and financial regulations

3.3 Platform Improvement and Personalization

• Analyzing usage patterns to improve platform functionality and user experience
• Personalizing game recommendations and promotional offers based on your preferences
• Conducting research and analytics to understand player behavior and optimize services
• Testing new features, games, and platform enhancements
• Troubleshooting technical issues and optimizing platform performance

3.4 Marketing and Communications

• Sending promotional emails, SMS messages, and push notifications about new games, bonuses, and special offers (with your consent where required)
• Providing personalized marketing content based on your gaming preferences and activity
• Conducting customer satisfaction surveys and gathering feedback
• Communicating important account updates, policy changes, and service announcements

4. Legal Basis for Processing

Under the Data Privacy Act of 2012 and applicable Philippine regulations, ph87 processes your personal information based on the following legal grounds:

• Contractual Necessity: Processing necessary to fulfill our obligations under the Terms & Conditions governing your use of ph87 services, including account creation, transaction processing, and gameplay facilitation
• Legal Obligation: Processing required to comply with PAGCOR licensing requirements, AML/KYC regulations, tax reporting obligations, and other Philippine legal requirements
• Legitimate Interests: Processing necessary for our legitimate business interests including fraud prevention, platform security, service improvement, and business analytics, provided such interests are not overridden by your fundamental rights and freedoms
• Consent: Processing based on your explicit, informed consent for specific purposes such as marketing communications, optional data collection, and non-essential cookies (you may withdraw consent at any time)

5. Data Sharing and Disclosure

5.1 Service Providers and Business Partners

ph87 shares personal information with trusted third-party service providers who assist in delivering our services. These providers are contractually bound to protect your data and use it only for specified purposes:

• Payment Processors: GCash, Maya, banks, cryptocurrency payment gateways, and other financial service providers for transaction processing
• Game Providers: Pragmatic Play, Evolution Gaming, PG Soft, and other licensed game developers for gameplay functionality
• Identity Verification Services: KYC/AML verification providers for identity authentication and regulatory compliance
• Cloud Infrastructure Providers: Secure data hosting and storage services
• Customer Support Platforms: Live chat, email, and ticketing systems for customer service delivery
• Marketing and Analytics Tools: Email service providers, SMS gateways, analytics platforms (with your consent where required)

5.2 Legal and Regulatory Disclosure

ph87 may disclose personal information when required by law or when we believe in good faith that disclosure is necessary to:

• Comply with legal obligations, court orders, subpoenas, or regulatory requests from PAGCOR or other Philippine authorities
• Enforce our Terms & Conditions and other agreements
• Protect the rights, property, or safety of ph87, our users, or the public
• Detect, prevent, or investigate fraud, security incidents, or illegal activities
• Respond to claims that content violates the rights of third parties

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy involving ph87, personal information may be transferred to successor entities. You will be notified of any such transfer via email or prominent notice on the Website, and you will have the opportunity to opt out of such transfer where legally permissible.

5.4 No Sale of Personal Information

ph87 does not sell, rent, or trade your personal information to third parties for their marketing purposes. We share data only with service providers necessary for platform operations and only under strict contractual protections.

6. Data Security Measures

ph87 implements industry-standard technical, organizational, and administrative safeguards to protect personal information from unauthorized access, disclosure, alteration, and destruction:

• Encryption: 256-bit SSL/TLS encryption for all data transmission between your device and our servers; encrypted storage of sensitive personal and financial information
• Access Controls: Role-based access restrictions ensuring only authorized personnel can access personal data on a need-to-know basis
• Secure Infrastructure: Firewalls, intrusion detection systems, regular security audits, and vulnerability assessments
• Authentication Protocols: Multi-factor authentication options, secure password requirements, session timeout mechanisms
• Data Minimization: Collection and retention of only the personal information necessary for specific, legitimate purposes
• Employee Training: Regular data protection and security awareness training for all ph87 staff members
• Incident Response: Documented procedures for detecting, responding to, and notifying affected parties of data breaches in accordance with Philippine law

While ph87 employs robust security measures, no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials and should immediately notify us of any unauthorized access to your account.

7. Data Retention

ph87 retains personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Specific retention periods vary depending on the type of information and applicable legal requirements:

Data Category	Retention Period	Legal Basis
Account Information	Duration of account + 5 years after closure	PAGCOR regulatory requirements
Financial Transactions	7 years from transaction date	AML/KYC and tax compliance
KYC/Identity Documents	5 years after account closure	Philippine AML regulations
Gameplay Records	5 years from gameplay date	Gaming license obligations
Marketing Communications	Until consent withdrawn + 30 days	Consent-based processing
Support Communications	3 years from last interaction	Customer service and dispute resolution

After applicable retention periods expire, personal information is securely deleted or anonymized such that it can no longer identify you. Anonymized data may be retained indefinitely for analytics and business intelligence purposes.

8. Your Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights regarding your personal information:

8.1 Right to Access

You have the right to request confirmation of whether ph87 processes your personal information and to access such information. You may request a copy of your personal data in a commonly used electronic format.

8.2 Right to Rectification

You may request correction of inaccurate or incomplete personal information. You can update much of your account information directly through your ph87 account settings.

8.3 Right to Erasure

You may request deletion of your personal information where: (a) it is no longer necessary for the purposes for which it was collected; (b) you withdraw consent and there is no other legal basis for processing; (c) you object to processing and there are no overriding legitimate grounds; or (d) the data has been unlawfully processed. This right is subject to our legal obligations to retain certain information under Philippine gaming and financial regulations.

8.4 Right to Object

You may object to processing of your personal information for direct marketing purposes at any time. You may also object to processing based on legitimate interests by providing specific reasons related to your particular situation.

8.5 Right to Data Portability

Where technically feasible, you may request transfer of your personal information to another service provider in a structured, commonly used, machine-readable format.

8.6 Right to Withdraw Consent

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing conducted prior to withdrawal.

8.7 Exercising Your Rights

To exercise any of these rights, please contact ph87's Data Protection Officer at [email protected] with "Privacy Rights Request" in the subject line. We will respond to your request within thirty (30) days. Identity verification may be required to prevent unauthorized access to your information.

9. Cookies and Tracking Technologies

ph87 uses cookies, web beacons, and similar technologies to enhance your experience, analyze platform usage, and deliver personalized content. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

9.1 Types of Cookies We Use

• Essential Cookies: Required for basic platform functionality including account authentication, session management, and security features. These cannot be disabled.
• Performance Cookies: Collect anonymous information about how users interact with the Platform to improve functionality and user experience.
• Functionality Cookies: Remember your preferences and settings to provide enhanced, personalized features.
• Advertising Cookies: Deliver relevant promotional content based on your interests and track campaign effectiveness (used only with your consent).

9.2 Managing Cookie Preferences

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may impair platform functionality and prevent access to certain features. Most browsers allow you to block or delete cookies; consult your browser's help documentation for instructions.

10. Third-Party Links and Services

The ph87 platform may contain links to third-party websites, applications, or services (such as payment processors, social media platforms, or game providers). This Privacy Policy applies only to ph87's collection and use of your personal information. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party services you access through ph87.

11. Children's Privacy

ph87 services are strictly restricted to individuals aged 21 years and older. We do not knowingly collect personal information from individuals under 21 years of age. If we become aware that we have inadvertently collected information from a person under 21, we will take immediate steps to delete such information. If you believe a person under 21 has provided personal information to ph87, please contact us immediately at [email protected].

12. International Data Transfers

While ph87 primarily operates within the Philippines, certain service providers and infrastructure components may be located outside the country. When personal information is transferred internationally, we ensure appropriate safeguards are in place through contractual protections, standard data protection clauses, or other legally recognized transfer mechanisms. By using ph87 services, you consent to such international transfers where necessary for platform operations.

13. Updates to This Privacy Policy

ph87 may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or technological developments. Material changes will be communicated through email notification to registered account holders and prominent notice on the Website at least thirty (30) days before the changes take effect. The "Last Updated" date at the top of this policy indicates when it was most recently revised. Continued use of ph87 services after policy updates constitutes acceptance of the revised terms.

14. Contact Information and Complaints

For questions, concerns, or requests regarding this Privacy Policy or ph87's data practices, please contact:

ph87 Data Protection Officer
Email: [email protected]
Subject Line: "Privacy Inquiry"
Response Time: Within 30 days

If you believe your privacy rights have been violated or you are dissatisfied with our response to your inquiry, you have the right to file a complaint with the National Privacy Commission of the Philippines:

National Privacy Commission
5th Floor, Philippine International Convention Center (PICC)
Vicente Sotto Street, Pasay City 1307, Philippines
Email: [email protected]
Website: privacy.gov.ph